Lenovo Power Cord Recall

On December 9, 2014 Lenovo announced a worldwide voluntary recall and replacement program in cooperation with government regulatory agencies. This recall is for affected AC power cords distributed worldwide with Lenovo IdeaPad computers. These computers were sold from February 2011 through June 2012.

Lenovo customers affected by this program are eligible to receive a replacement AC power cord for the recalled power cord in their possession.

To determine if your Lenovo has been affected by this recall, please see the recall site at the link below.

Lenovo 2014 Power Cord Recall

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Holiday Hours 2014

Hello folks! We just wanted to drop you a quick update and let you know of our hours for the upcoming holiday season.

Thanksgiving

  • November 27 – Office and support line closed.
  • November 28 – Office closed. Engineers on call.
  • November 29 – Office and support line closed.

Christmas

  • December 24 and 25 – Office and support line closed.
  • December 26 – Office closed. Engineers on call.

New Year

  • December 31-January 2 – Office and support line closed.

Have a safe and happy holiday season!

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ECR in Memorial Day Parade

ECR Van, 2014 Memorial Day Parade

ECR was proud to honor our country’s Armed Services in Mount Vernon’s 2014 Memorial Day Parade. It’s always a pleasure to get out and see our thriving community come together in honor of those who have fought and died defending our nation.

The entire ECR Staff conveys it’s respect to those who have fought to keep America free.

Posted in Company News

Lenovo Voluntary Battery Recall

IMPORTANT SAFETY NOTICE

In cooperation with the Consumer Product Safety Commission (CPSC), Lenovo is voluntarily recalling approximately 327,500 lithium-ion batteries worldwide.  These batteries were manufactured for use with ThinkPad notebook computers that shipped between October, 2010 and April, 2011.  In the interest of public safety, Lenovo will offer customers free-of-charge replacement batteries for all recalled batteries.

Lenovo sold the batteries with new notebook computers in the models listed below or as optional stand-alone or replacement batteries:

  • Edge 11, Edge 13, Edge 14 Series
  • T410, T420, T510, W510 Series
  • X100e, X120e, X200, X201, X201s Series

These models may have shipped with one of the following part numbers (FRU P/N) affected by this recall:

42T4695

42T4711

42T4798

42T4804

42T4812

42T4822

42T4828

42T4834

42T4840

42T4890

Only part numbers manufactured within a specific date range are affected by this recall. Lenovo advises customers to determine if they are using one of the recalled batteries by visiting www.lenovo.com/batteryprogram2014.  A list of FAQs about the recall can be found there as well.  A list of international support numbers is available at www.lenovo.com/thinkpad/wwphonelist .

If your battery is on the list, it is advised to immediately turn off  your system, remove the battery, and only power the ThinkPad by plugging in the AC adapter and power cord.

The customer should contact Lenovo Services or an authorized Warranty Service Partner to schedule a service provider to replace the battery. A worldwide list of support centers is available at http://support.lenovo.com/en_US/detail.page?DocID=HT036550.

Lenovo is notifying the public about this recall program via notice on Lenovo’s Website, a press release and letters to those customers that we have been able to identify.

Posted in Industry News

Introducing ECR Hybrid Cloud

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Your Network. Our Cloud. Total Reliability.

It’s the perfect mix of technology you own and offsite redundancy. We take your current server, virtualize it, and back it up to the secure ECR Managed Cloud. We monitor the hardware, software and backup, and ensure you always have a full copy of your server (or servers!) ready to go, whenever you need it.

Hardware failure, lost files, performance issues – problems of the past with ECR Hybrid Cloud.

Check out our Hybrid Cloud page for more info!

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Thanksgiving Lobby Hours

To our loyal customers:

So that our staff can be with their families during this Thanksgiving holiday, our office hours at our Mount Vernon Location are:

Thursday, November 28th: CLOSED
Friday, November 29th: 9am to Noon
Saturday, November 30th: 9am to Noon (normal hours)

We wish all of you the best in this celebration of thanks and good cheer. Have a safe and happy Thanksgiving!

Posted in Company News

Now Providing Telephone Systems and Service

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ECR, managing your IT so you don’t have to, now adds another layer of IT services – telephone systems and phone service! We get excited about new technology, especially when it helps our customers.

With great systems by Fortinet, we can now provide FortiVoice solutions from 2 phones to 2000, and reliable telephone service provided by Time Warner Business Class. Take a look at our telephone systems page for information.

Just one more way you can Breathe Easy, because We Got IT!

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Fortinet Listed Leader in Gartner’s Magic Quadrant

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For the 5th consecutive year, Fortinet is a leader in Gartner’s Unified Threat Management (UTM) Magic Quadrant!

According to Gartner, “The leaders’ quadrant contains vendors at the forefront of making and selling UTM products that are built for midsize business requirements. Vendors in this quadrant lead the market in offering new safeguarding features, and in enabling customers to deploy them inexpensively without significantly affecting the end-user experience or increasing staffing burdens.”

ECR is a Fortinet Partner. We’re thrilled to be partnered with Fortinet, because they have shown the best combination of reliability, security, support and performance among all the major networking brands. We utilize Fortinet’s powerful and cost-effective network management and security products to keep your network running smoothly.

Contact us today for more information about how Fortinet products can keep your business running!

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Exchange Online – Enterprise for the Little Guy

exchange2013

Microsoft Exchange – you know, the big full featured communication and collaboration suite – has typically been out of reach for many small businesses. It used to be that to get all of it’s awesome features, like centrally managed email, tasks and calendars plus mobile device sync, you would have to buy a server, domain name, SSL certificate, static IP address… plus ongoing support for that infrastructure to gain access to it.

Well, no longer!

Microsoft’s Exchange Online product gives you access to these solutions in the cloud. No hardware to buy or maintain. Just a simple, straightforward enterprise email solution for everyone.

Now you can keep your employees connected with secured, reliable access to email, calendar, and contacts—from virtually any device. Microsoft Exchange Online helps you protect your data with professional-grade security features you can trust.

 

Simple and stress free

Get back to growing your business while we manage all those ongoing patches, updates, and back-end upgrades.

 

Always up and running

Be confident in 24/7 access to email, so no more worrying about an hour of downtime ending a deal. Rest easy with a financially backed 99.9 percent uptime guarantee.

 

No more surprise expenses

Simplify planning with a predictable monthly cost, as low as $4 per month per user. And eliminate server upgrade costs with email that scales to support your business growth.

 

Security features you can trust

Protect your business and help keep customer data out of the wrong hands with built-in antivirus and antispam technologies.

 

Freedom to get more done

Give your people the freedom to connect with critical information, online and offline, so they can work faster and more efficiently.

 

ECR is a Microsoft Partner. Not only can you get the awesome feature set provided by Exchange, but ECR can help you set it all up, transfer your mail, program your devices. We take care of the dirty work so you can get back to work!

Get all the amazing capability, for none of the infrastructure expense. Contact us today to see how Exchange plus ECR can help your business.

 

 

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RevLocal Moving to Granville

It’s official! RevLocal is moving into new digs in Granville Ohio!

RevLocal, sister company of ECR and industry leader in web design, social media and web presence managment is moving out of cramped quarters in northern Columbus Ohio to a spacious new space in Granville Ohio. Read all about it here: RevLocal Moving To Paramount Building In Granville, Ohio

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