Velvet Ice Cream
- Industry: Frozen Confections
- Service Plan: TechManage
- Challenges: Old technology, no centralized management, branch offices using paper and fax, inability to maneuver with changing industry standards, apathetic IT Support
- Solutions: Complete network rebuild, centrally managed services backups and antivirus, branch office tie-in, stable platform for growth.
- Results: Allowed client to move from pen-and-paper inventory system to mobile handheld computers and vendor managed inventory control. Saved client $60,000 yearly in overhead, decreased turnaround time in order fulfillment, increased accountability to customers and increased customer satisfaction.